PRIVACY POLICY

Effective Date: November 1, 2024
Last Updated: November 27, 2024

At MBANZA LAW, PLLC ("the Firm"), we are committed to protecting your privacy and ensuring the  confidentiality of your personal information. This Privacy Statement outlines how we collect,  use, disclose, and protect the information you provide to us. 

Information We Collect

We may collect the following types of information in the course of providing legal services: 

• Personal Information: Name, contact details, date of birth, Social Security Number, or  other identifying information. 
• Financial Information: Billing details, payment history, and other related information. 
• Case Information: Information related to your legal matter, which may include sensitive  or confidential details. 
• Website Data: If you use our website, we may collect data such as your IP address,  browser type, and usage patterns through cookies or similar technologies. 

How We Use Your Information

We use the information we collect for the following purposes:  

• Providing legal advice and services tailored to your needs.   
• Communicating with you about your case, updates, and other relevant matters.
• Processing payments and managing billing. 
• Complying with legal, regulatory, and ethical obligations. 
• Improving our website and services to enhance user experience. 

Disclosure of Information 

We do not sell, rent, or trade your personal information. We may share your information with: 

• SMS opt-in consent or phone numbers: For SMS purposes will NOT be shared with third parties and affiliates for marketing purposes
• Authorized Personnel: Employees or contractors who require the information to provide  legal services. 
• Third-Party Service Providers: Such as payment processors, IT service providers, or  court filing services, under strict confidentiality agreements. 
• Legal Authorities or Opposing Parties: As required to comply with laws, court orders,  or the rules of professional conduct.

SMS Consent 

By providing your phone number to MBANZA LAW, you consent to receive SMS messages  related to your legal matters. The following disclosures apply to SMS communications: 

• Opt-In Message:  Customers will Opt-In for SMS messaging from Mbanza Law, PLLC. through intake forms on their website located at https://mbanzalaw.com/contact-us, this agreement for SMS will not be shared with third parties for marketing purposes.
• Opt-Out Message: If you choose to opt-out of receiving further SMS messages, you will  receive a message stating that no further messages will be sent and will include the brand  name "MBANZA LAW, PLLC. 
• Message Frequency: You will receive messages periodically based on the nature of your  legal matter and any updates. 
• Message Fees: Standard message and data rates may apply. 
• Help Message: To get support, reply with "HELP." This message will include the brand  name "MBANZA LAW, PLLC" and provide a contact method (email, phone, or website). 

 Your phone number will not be shared with third parties for SMS marketing purposes. 

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration,  disclosure, or destruction. These measures include: 

• Secure file storage and encrypted communications. 
• Restricted access to sensitive information. 
• Regular audits and updates to our data security practices. 

However, no method of transmission over the internet or electronic storage is 100% secure, and  we cannot guarantee absolute security. 

Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal  information, including: 

• Accessing, correcting, or deleting your data. 
• Limiting the processing of your information. 
• Receiving a copy of your data in a portable format. 
• Lodging a complaint with a data protection authority if applicable. 

To exercise these rights, please contact us at (872) 304-0384. 

Retention of Information
We retain your personal information only as long as necessary to provide legal services, comply  with legal obligations, resolve disputes, and enforce agreements. 

Updates to This Privacy Statement
We may update this Privacy Statement occasionally to reflect changes in our practices or  applicable laws. The updated version will be posted on our website with the effective date. 

Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your  information, please contact us:
MBANZA LAW, PLLC
800 Roosevelt Rd, Suite A 4
P: (872) 304-0384
F: (872) 304-043